Professional guidance for identifying and treating rust, oil, grease, coloured marks, organic contamination, paint, graffiti and deep-set staining on natural stone, tile, concrete and other specialist mineral surfaces.
Professional stain removal should begin by identifying the surface, the likely source of the stain and how deeply the contamination has penetrated.
Rust requires a different treatment from oil. Paint and graffiti require a different chemistry from organic staining, tannin, food, drink or coloured shadowing.
The material is equally important. A treatment that may be suitable for granite, porcelain or concrete may be too aggressive for marble, limestone or travertine.
Complete a small test before treating the full area. Deep stains may require more than one application, a poultice system or a second treatment for residual shadowing.
The visible colour alone does not always confirm the source. Consider what was placed, spilled or installed in the area.
Rust can be caused by metal furniture, fixings, tools, irrigation water, fertilisers or metal contamination within or beneath the surface.
Oil can penetrate deeply into porous stone and concrete, often creating a darker patch that remains after normal surface cleaning.
Organic stains may be caused by coffee, wine, food, leaves, flowers, soil, wood, plant pots or other natural materials.
Synthetic coatings normally require a solvent-based remover capable of softening paint, ink, resin or graffiti without unnecessary damage to the substrate.
A first treatment may remove the main source while leaving colour or shadowing within the pores of the material.
Some stains require extended contact with the treatment. A poultice can hold compatible chemistry against the surface and help draw contamination from porous material.
Each card links directly to the relevant AK Surface Solutions product page. Always review the full instructions before use.
A specialist gel treatment for rust staining on natural stone, including acid-sensitive materials where suitable.
A professional rust and oxidation stain remover for compatible mineral and hard surfaces.
A solvent-based stain remover designed for oil and greasy contamination on suitable stone and mineral surfaces.
A specialised treatment for compatible coloured, organic or oxidation-related staining.
A solvent-based gel remover for paint, permanent ink, synthetic enamel, resin and graffiti.
A powder thickener used with compatible stain-removal treatments to create a controlled poultice application.
The exact dwell time, application thickness and removal procedure depend on the selected product.
Confirm whether the material is marble, limestone, travertine, granite, sandstone, porcelain, terrazzo, concrete or another specialist surface.
Establish whether the contamination is rust, oil, grease, organic matter, pigment, paint, ink, resin or another substance.
Remove dust, debris and removable surface dirt without spreading the stain deeper into the material.
Test the product on a small area to confirm compatibility, reaction, dwell time and possible changes in appearance.
Cover the stain and a small area around it. Apply the product evenly and follow the required application thickness.
Give the treatment enough time to work, but do not exceed the instructions or allow unsuitable residue to dry uncontrollably.
Remove dissolved contamination and product residue according to the instructions. Rinse or neutralise where required.
Porous stone can appear darker while damp. Allow it to dry fully before deciding whether further treatment is required.
A poultice is useful where a compatible liquid treatment needs to remain in contact with a porous surface for longer.
A rust treatment, oil remover and graffiti remover are not interchangeable. Match the product to the contamination.
Marble, limestone and travertine can react differently from granite, porcelain and concrete.
Aggressive scrubbing can spread oil, pigment or softened paint into a larger area.
Damp porous stone often appears darker. Assess the result only after the material has dried properly.
Sealing too early can trap remaining staining or moisture and make the problem more difficult to correct.
Deep contamination may need repeated controlled treatments rather than one overly aggressive application.
Send clear photographs and explain the material, location, age of the stain and its likely cause. We can help you identify a suitable stain remover, application method or poultice system.
Always test the selected treatment, follow its individual instructions and allow the surface to dry before assessing the final result.
First identify the surface and the likely source of the stain. Rust, oil, organic staining, paint and coloured shadowing require different treatments.
Consider what was spilled or placed in the area, whether metal was in contact with the surface and whether the material is acid-sensitive.
MAR GEL PLUS is the specialist rust stain remover normally considered for suitable natural stone, including acid-sensitive materials.
Complete a small test and follow the application instructions carefully before treating the full stain.
NO RUG is used for rust and oxidation staining on compatible mineral and hard surfaces.
Confirm surface compatibility before application, especially on polished or acid-sensitive stone.
NO OIL is designed for oil and greasy contamination on compatible stone and mineral surfaces.
Deep oil staining may require repeated applications or a poultice method. Allow the surface to dry fully between treatments so the remaining stain can be assessed accurately.
GRAFF GEL is a solvent-based gel formulated to soften and remove paint, permanent ink, synthetic enamel, resin and graffiti from compatible surfaces.
Remove the dissolved material carefully rather than spreading it across the surrounding surface.
Residual coloured staining may require a separate follow-up product such as NO MAC GEL, depending on the material and the type of remaining stain.
Allow the surface to dry first. Do not apply several different treatments together unless the system specifically instructs you to do so.
FABER POULTICE is a powder thickener used with compatible stain-removal products.
It helps create a thicker application that remains against the surface for longer and can be useful for deep stains, porous materials and vertical areas.
Not always. The result depends on the stain source, how long it has been present, the material porosity and how deeply it has penetrated.
A second controlled treatment is usually safer than one excessively aggressive application.
Porous stone and concrete normally look darker while damp. Water and treatment residue can temporarily resemble remaining staining.
Allow the surface to dry completely before judging the result or applying another treatment.
No. Remove all stain-removal residue, complete any required general cleaning and allow the surface to dry fully first.
Sealing while the surface is damp or contaminated can reduce performance and may trap remaining marks.
Yes. Send clear photographs and explain the surface, stain location, likely source and how long it has been present.
AK Surface Solutions can help you select a suitable rust remover, oil remover, coloured-stain treatment, graffiti remover or poultice system.
Professional guidance for identifying and treating rust, oil, grease, coloured marks, organic contamination, paint, graffiti and deep-set staining on natural stone, tile, concrete and other specialist mineral surfaces.
Professional stain removal should begin by identifying the surface, the likely source of the stain and how deeply the contamination has penetrated.
Rust requires a different treatment from oil. Paint and graffiti require a different chemistry from organic staining, tannin, food, drink or coloured shadowing.
The material is equally important. A treatment that may be suitable for granite, porcelain or concrete may be too aggressive for marble, limestone or travertine.
Complete a small test before treating the full area. Deep stains may require more than one application, a poultice system or a second treatment for residual shadowing.
The visible colour alone does not always confirm the source. Consider what was placed, spilled or installed in the area.
Rust can be caused by metal furniture, fixings, tools, irrigation water, fertilisers or metal contamination within or beneath the surface.
Oil can penetrate deeply into porous stone and concrete, often creating a darker patch that remains after normal surface cleaning.
Organic stains may be caused by coffee, wine, food, leaves, flowers, soil, wood, plant pots or other natural materials.
Synthetic coatings normally require a solvent-based remover capable of softening paint, ink, resin or graffiti without unnecessary damage to the substrate.
A first treatment may remove the main source while leaving colour or shadowing within the pores of the material.
Some stains require extended contact with the treatment. A poultice can hold compatible chemistry against the surface and help draw contamination from porous material.
Each card links directly to the relevant AK Surface Solutions product page. Always review the full instructions before use.
A specialist gel treatment for rust staining on natural stone, including acid-sensitive materials where suitable.
A professional rust and oxidation stain remover for compatible mineral and hard surfaces.
A solvent-based stain remover designed for oil and greasy contamination on suitable stone and mineral surfaces.
A specialised treatment for compatible coloured, organic or oxidation-related staining.
A solvent-based gel remover for paint, permanent ink, synthetic enamel, resin and graffiti.
A powder thickener used with compatible stain-removal treatments to create a controlled poultice application.
The exact dwell time, application thickness and removal procedure depend on the selected product.
Confirm whether the material is marble, limestone, travertine, granite, sandstone, porcelain, terrazzo, concrete or another specialist surface.
Establish whether the contamination is rust, oil, grease, organic matter, pigment, paint, ink, resin or another substance.
Remove dust, debris and removable surface dirt without spreading the stain deeper into the material.
Test the product on a small area to confirm compatibility, reaction, dwell time and possible changes in appearance.
Cover the stain and a small area around it. Apply the product evenly and follow the required application thickness.
Give the treatment enough time to work, but do not exceed the instructions or allow unsuitable residue to dry uncontrollably.
Remove dissolved contamination and product residue according to the instructions. Rinse or neutralise where required.
Porous stone can appear darker while damp. Allow it to dry fully before deciding whether further treatment is required.
A poultice is useful where a compatible liquid treatment needs to remain in contact with a porous surface for longer.
A rust treatment, oil remover and graffiti remover are not interchangeable. Match the product to the contamination.
Marble, limestone and travertine can react differently from granite, porcelain and concrete.
Aggressive scrubbing can spread oil, pigment or softened paint into a larger area.
Damp porous stone often appears darker. Assess the result only after the material has dried properly.
Sealing too early can trap remaining staining or moisture and make the problem more difficult to correct.
Deep contamination may need repeated controlled treatments rather than one overly aggressive application.
Send clear photographs and explain the material, location, age of the stain and its likely cause. We can help you identify a suitable stain remover, application method or poultice system.
Always test the selected treatment, follow its individual instructions and allow the surface to dry before assessing the final result.
First identify the surface and the likely source of the stain. Rust, oil, organic staining, paint and coloured shadowing require different treatments.
Consider what was spilled or placed in the area, whether metal was in contact with the surface and whether the material is acid-sensitive.
MAR GEL PLUS is the specialist rust stain remover normally considered for suitable natural stone, including acid-sensitive materials.
Complete a small test and follow the application instructions carefully before treating the full stain.
NO RUG is used for rust and oxidation staining on compatible mineral and hard surfaces.
Confirm surface compatibility before application, especially on polished or acid-sensitive stone.
NO OIL is designed for oil and greasy contamination on compatible stone and mineral surfaces.
Deep oil staining may require repeated applications or a poultice method. Allow the surface to dry fully between treatments so the remaining stain can be assessed accurately.
GRAFF GEL is a solvent-based gel formulated to soften and remove paint, permanent ink, synthetic enamel, resin and graffiti from compatible surfaces.
Remove the dissolved material carefully rather than spreading it across the surrounding surface.
Residual coloured staining may require a separate follow-up product such as NO MAC GEL, depending on the material and the type of remaining stain.
Allow the surface to dry first. Do not apply several different treatments together unless the system specifically instructs you to do so.
FABER POULTICE is a powder thickener used with compatible stain-removal products.
It helps create a thicker application that remains against the surface for longer and can be useful for deep stains, porous materials and vertical areas.
Not always. The result depends on the stain source, how long it has been present, the material porosity and how deeply it has penetrated.
A second controlled treatment is usually safer than one excessively aggressive application.
Porous stone and concrete normally look darker while damp. Water and treatment residue can temporarily resemble remaining staining.
Allow the surface to dry completely before judging the result or applying another treatment.
No. Remove all stain-removal residue, complete any required general cleaning and allow the surface to dry fully first.
Sealing while the surface is damp or contaminated can reduce performance and may trap remaining marks.
Yes. Send clear photographs and explain the surface, stain location, likely source and how long it has been present.
AK Surface Solutions can help you select a suitable rust remover, oil remover, coloured-stain treatment, graffiti remover or poultice system.
