Privacy Policy

Definitions

Information We Collect and Use

We collect several different types of information for various purposes to provide and improve our Service.

Personal Data

While using our Service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address
• State or province
• ZIP or postal code
• City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

You may opt out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may collect information about how the Service is accessed and used. Usage Data may include your computer’s Internet Protocol address, browser type, browser version, pages visited, the time and date of visits, time spent on pages, unique device identifiers and other diagnostic data.

Cookies and Tracking Data

We use cookies and similar tracking technologies to monitor activity on our Service and retain certain information.

Cookies are files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Tracking technologies may also include beacons, tags and scripts used to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How We Use Your Data

AK Surface Solutions uses collected data for the following purposes:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To allow you to participate in interactive features when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so we can improve our Service.
• To monitor usage of our Service.
• To detect, prevent and address technical issues.
• To provide news, special offers and information about goods, services and events similar to those you have purchased or enquired about, unless you have opted not to receive such information.

Legal Basis for Processing Personal Data

If you are from the European Economic Area, AK Surface Solutions’ legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the context in which we collect it.

AK Surface Solutions may process your Personal Data because:

• We need to enter into a contract with you.
• You have given us permission to do so.
• Processing is in our legitimate interests and is not overridden by your rights.
• Processing is required for payment purposes.
• Processing is required to comply with the law.

Retention of Data

AK Surface Solutions will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except where it is used to strengthen security, improve the functionality of our Service or where we are legally required to retain it for longer.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

AK Surface Solutions will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

No transfer of your Personal Data will take place to an organisation or country unless adequate controls are in place, including controls relating to the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, AK Surface Solutions may be required to disclose your Personal Data where required by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements

AK Surface Solutions may disclose your Personal Data in the good-faith belief that such action is necessary:

• To comply with a legal obligation.
• To protect and defend the rights or property of AK Surface Solutions.
• To prevent or investigate possible wrongdoing in connection with the Service.
• To protect the personal safety of users of the Service or the public.
• To protect against legal liability.

Security of Data

The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is completely secure.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights

If you are a resident of the European Economic Area, you have certain data protection rights. AK Surface Solutions aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about the Personal Data we hold about you, or want it removed from our systems, please contact us.

We may ask you to verify your identity before responding to a data protection request.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, contact your local data protection authority in the European Economic Area.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page.

We may also notify you by email and/or through a prominent notice on our Service before a change becomes effective, and will update the effective date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for changes. Changes become effective when they are posted on this page.